Frequently Asked Questions

Contents

What is Knoword?

At its core, Knoword is a word game that tests players' vocabulary and typing skills. It helps teachers create and share custom flash card sets called packs, while students can enjoy a game-based approach to learning and mastering new words. To learn the basics of Knoword, check out this guide.

Do I need an account to play?

No, you can play Knoword without an account. You can use Quick play mode to select a difficulty (easy, medium, hard) and start playing right away. You can also browse packs, choose one that interests you, and start playing it. However, creating an account allows you to create your own packs and assignments, and star packs that you enjoyed to return to them later.

Do students need to sign up for an account?

No, students can play the game and complete assignments without needing to sign up. When starting an assignment, students will be prompted to enter a name or identifier, such as a student ID or initials, that their teacher will recognize.

This information is only accessible to the teacher who created the assignment and is kept private from others.

Are there options for visual learners?

Yes, Knoword offers an “image clues” feature designed specifically for visual learners. Instead of traditional text-based clues, you can create packs with images. For example, instead of a clue like "domesticated canine animal" for the word "dog," you'll see a photo of a dog. This feature is particularly beneficial for younger students, visual learners, and language learners.

Access to image clues requires a paid membership. For examples of how image clues work, check out our blog post on the topic.

Do I need to pay to use this service?

No, you don't need to pay to use Knoword. You can create packs and assignments for free and fully explore the platform. You only need to pay if you exceed the limits of the free tier and need to create more. For more details on pricing, visit our pricing page.

Do you accept purchase orders?

Yes, we accept purchase orders as a method for purchasing memberships. You can send your purchase order to billing@knoword.com or contact us with a description of your needs, and we'll get back to you with a quote. When you're ready to proceed, we'll set up your subscription and email you an invoice with a link to make a secure payment.

How does the Team membership work?

Our Team membership allows school administrators to purchase teacher licenses in bulk. Payment will be configured to go through one account that will act as the team owner for your school or department. They'll be able to decide which teacher accounts are given paid membership privileges in their billing settings page.

The team owner may choose to remove a member from their team at any time. This will instantly revoke that member's paid membership privileges. The team owner may then invite another member to the team to fill the newly vacated spot.

How do I cancel my paid membership?

In your billing settings, you can find information about the status of your membership. If you have an active membership, you'll see an Active badge in the top right corner of the membership status card. To cancel, click the Manage plan button next to your payment method and select Cancel plan on the following screen.